KYC Policy

The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through client identification and due diligence.

The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user on damble.io (“Website”). We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.

Risk-Based Approach

We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per money laundering regulations, we utilize two stages of due diligence checks, depending on the risk, transaction, and customer type.

Customer Due Diligence (CDD)

CDD is the standard for due diligence checks, used in most cases for verification and identification.

Information collected at registration

• Full legal name
• Date of birth (to confirm minimum legal age)
• Nationality
• Residential address
• Contact information (email and phone number)
• Payment information (e.g., bank account or e-wallet details)

Documents to obtain and verify

1. Proof of Identity

   • Valid government-issued ID, such as passport, national ID card, or driver’s license.
   • The ID must contain the player’s photo, name, and date of birth.
   • Issuing country is not one of the following restricted countries:
     • Austria
     • France and its territories
     • Germany
     • Netherlands and its territories
     • Spain
     • Union of Comoros
     • United Kingdom
     • USA and its territories
     • All FATF Blacklisted countries
     • Any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority

2. Proof of Address

   • Recent utility bill, bank statement, or government correspondence (not older than three months).

3. Payment Verification

   • Bank statements or screenshots showing ownership of payment methods used.

Enhanced Due Diligence (EDD)

EDD is required for players with high-risk profiles (e.g., PEPs or players from high-risk jurisdictions), transactions exceeding $10,000 USD or groups of linked transactions exceeding $10,000 USD, or unusual or complex transaction patterns.

EDD measures include:

• Verifying the source of funds and source of wealth.
• Conducting additional identity checks.
• Monitoring transactions more frequently.

Politically Exposed Persons (PEPs)

PEPs include individuals who hold or have held prominent public functions, as well as their family members or close associates.